Abstract—Higher education institutions had conducted numerous studies to explore human resource management and professional development of staff personnel, however it neglects to investigate or adopt human resource development practices to their most important resource within their institutions that is their support staff. This paper is analyzed from the perspective of the low training transfer activities among the supporting staff of public higher learning institution in Malaysia. The question that underlies the entirety of the successful training transfer is the determinants of training inputs that will motivate the training to be transferred. From the results of this paper, training design, its content validity and transfer designs explain 65 percent of the training transfer.The paper confirms the robustness of the third evaluation level of Kirkpatrick’s model.
Index Terms—training, training transfer, training design,transfer design, higher education institutions, Malaysia
The authors are with Faculty of Office Management and Technology Universiti Teknologi MARA Malaysia (e-mail:firstname.lastname@example.org) (e-mail: email@example.com)
Cite: Raja Suzana Raja Kasim and Sharriffah Ali, "The Influence of Training Design on Training Transfer Performance among Support Staff of Higher Education Institution in Malaysia," International Journal of Innovation, Management and Technology vol. 2, no. 5, pp. 377-382, 2011.