E-mail: ijimt@ejournal.net
Abstract—This research work was born from a common
problem in most textile manufacturing companies, which is the
non-fulfillment of orders. A Peruvian textile manufacturing
company dedicated to the production of baby clothes was taken
as a case study. In this case study, an in-depth diagnosis will be
carried out to identify the causes that lead to the company's
inability to fulfill orders on the defined dates. Once the causes
have been identified, we will proceed to evaluate the
methodologies to be implemented to increase the order
fulfillment indicator. The most relevant indicators to know if
the objective for which the research was carried out was met are
order fulfillment, which the current KPI was 71.31% and with
the improvement turned out to be 81.32%; machine availability,
which the initial diagnosis was 81.5% and the final diagnosis
was 89.28%; efficiency in the ironing area, which started with
87.88% and ended with 92%; and finally the percentage of a
defective product, which started with 10% in the stamping area
and 12% in the cleaning area and ended with 5% in both areas.
Index Terms—Textiles, lean manufacturing, order fulfillment,
TPM, FLD, standard work, ergonomics
Antoni Rafael-Abad, Alexis Ancalle-Polanco, Juan Carlos Quiroz-Flores,
Martín Collao-Diaz, and Alberto Flores-Pérez are with Facultad de
Ingeniería, Universidad de Lima, Perú.
*Correspondence: jcquiroz@ulima.edu.pe (J.C.Q.F.)
Cite: Antoni Rafael-Abad, Alexis Ancalle-Polanco, Juan Carlos Quiroz-Flores*, Martin Collao-Diaz, and Alberto Flores-Perez, "Production Model to Increase the Level of Order Fulfillment through the Implementation of Lean Tools and Ergonomics in SMEs of the Textile Sector," International Journal of Innovation, Management and Technology vol. 14, no. 3, pp. 88-92, 2023.
Copyright © 2023 by the authors. This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).