Abstract— The objectives of this paper are to define and understand the phenomenon of IT offshore outsourcing; to ascertain the principal issues with IT offshore outsourcing and identify trends in current academic thinking; to identify gaps in current research on IT offshore outsourcing and to develop models or hypotheses to measure the impact of this change on a small business.
Index Terms— Information technology, offshore outsourcing, small and medium-sized enterprises, culture, organizational change.
Jeffrey Chang is with the London South Bank University, UK (e-mail: Jeffrey.Chang@lsbu.ac.uk).
Carol M de Búrca is with the University of London, UK (e-mail: carol.deburca@gmail.com).
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Cite: Jeffrey Chang and Carol M. de Búrca, " Towards a Framework for IT Offshore Outsourcing in Small and Medium-Sized Enterprises," International Journal of Innovation, Management and Technology vol. 7, no. 3, pp. 115-119, 2016.