Abstract—In this paper, we proposed an optimized workflow for Heuristic Evaluation (HE) process. This workflow allows experts in usability engineering (especially in the field of user interface design) to apply Heuristic Evaluation method and use all of its advantages in a shorter time and more reliable way. The proposed workflow divides Heuristic Evaluation into 9steps that cover whole process. It also specifies roles involved in each step in addition to artifacts generated as outputs and how all elements link to each other. One of the most important advantages of this workflow is that all the connections and inter-connections between steps, roles and artifacts are well defined. As a result, we applied our proposed workflow in the process of developing the latest version of our software, which brought us better final results and fewer problems during running of the method.
Index Terms—HCI, heuristic evaluation, usability engineering, workflow.
Alireza Nikookar is with the UX Team, Chargoon Co., No.3, Boostan Alley, Attar Str.,Vanaq Sqr., Tehran 19947-64711 , Iran and Islamic Azad University - South Tehran Branch, No. 209, North Iranshahr Str., Tehran11365-4435, Iran (e-mail: alireza.nikookar@Chargoon.com,firstname.lastname@example.org).
Sharareh Jahanshah is with the UX Team, Chargoon Co., No.3, Boostan Alley, Attar Str.,Vanaq Sqr., Tehran 19947-64711, Iran and Shiraz University, Eram Str. - Koohsar-e-Mehdi Str., Shiraz, Iran (e-mail:alireza.nikookar@Chargoon.com)
Sanaz Tavakkol was with the UX Team, Chargoon Co., No.3, Boostan Alley, Attar Str.,Vanaq Sqr., Tehran 19947-64711 , Iran and is now with the University of Victoria, 3800 Finnerty Road, Victoria BC V8P 5C2, Canada(e-mail: Sanaz.Tavakkol@gmail.com).
Cite: Alireza Nikookar, Member, IACSIT, Sharareh Jahanshah, and Sanaz Tavakkol," Heuristic Evaluation Method: A Proposed Workflow," International Journal of Innovation, Management and Technology vol. 4, no. 1, pp. 80-82, 2013.