International Journal of
Innovation, Management and Technology

Abstract

This research work was born from a commonproblem in most textile manufacturing companies, which is thenon-fulfillment of orders. A Peruvian textile manufacturingcompany dedicated to the production of baby clothes was takenas a case study. In this case study, an in-depth diagnosis will becarried out to identify the causes that lead to the company'sinability to fulfill orders on the defined dates. Once the causeshave been identified, we will proceed to evaluate themethodologies to be implemented to increase the orderfulfillment indicator. The most relevant indicators to know ifthe objective for which the research was carried out was met areorder fulfillment, which the current KPI was 71.31% and withthe improvement turned out to be 81.32%; machine availability,which the initial diagnosis was 81.5% and the final diagnosiswas 89.28%; efficiency in the ironing area, which started with87.88% and ended with 92%; and finally the percentage of adefective product, which started with 10% in the stamping areaand 12% in the cleaning area and ended with 5% in both areas.