Abstract—
Every government is seeking to provide the best
services to its country to achieve efficiency and accepted
performance. This goal could be achieved by improving the
service performance of the entire sectors in society. Revealing
key elements of e-government factors and skills that would
affect the success of e-Government is the study priority goal.
Hence, the purpose of this research is to investigate and
explore the factors that drive the e-government
implementation and adoption that would affect the
government performance as well as the success in Sultanate of
Oman. Thus, the study outcomes should be the guidance to
conduct e-government projects in Sultanate of Oman to reduce
and eliminate as much as possible the failure possibilities. The
study should also provide roadmaps and guidelines for future
researchers and policy makers on the project in general and
focused in citizen’s determinants for e-government services
that would enhance the Citizen-government relationship.
Index Terms—
G2C, G2G, G2B, G2E, ICT.
Muatasim Al Salmi and Mohtar Shahimi is with the University Utara
Malaysia, Malaysia (e-mail: alsalmi.m@gmail.com,
shahimi@uum.edu.my).
Norlena Hasnan is with the School of Technology, Management and
Logistics (STML), Malaysia (e-mail: norlena@uum.edu.my).
[PDF]
Cite: Muatasim Al Salmi, Shahimi Mohtar, and Norlena Hasnan, "
Skills and Factors of e-Government: Case Study of
Sultanate of Oman," International Journal of Innovation, Management and Technology vol. 8, no. 4, pp. 313-319, 2017.