Abstract— A regional general hospital in Hong Kong has a plan to construct a new high-rise block to provide a comprehensive range of ambulatory medical services. The objective of this paper is to determine the capacity of the lift system in the new block to meet a specific service standard. As the demand for lift services in a building varies significantly with the number of lift users and their movement within the building, the paper identifies the major user types, studies the essential characteristics of each user type, models their movement in the block and plans the capacity of the system using simulation. The management of the hospital can make use of the simulation results to determine the required capacity.
Index Terms— Capacity planning, hospital, simulation, lift.
Jonathan W. C. Ng is with the Department of Industrial and Manufacturing Systems Engineering, University of Hong Kong, Hong Kong (e-mail: ngwc@hkh.hk).
Carrie K. Y. Lin is with the Department of Management Sciences, City University of Hong Kong, Hong Kong (e-mail: mslincky@cityu.edu.hk).
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Cite: Jonathan W. C. Ng and Carrie K. Y. Lin, " Planning the Capacity of a Hospital Lift System," International Journal of Innovation, Management and Technology vol. 7, no. 5, pp. 196-199, 2016.