International Journal of
Innovation, Management and Technology

Abstract

There is a general discontent from construction stakeholders with the performance of the Sudanese Construction Industry Projects (SCIP). However, improving performance of the SCIP can be acquired by adopting methods and techniques that enhance performance and set standards to compare and benchmark the progress of the construction projects. Of these methods is setting performance management systems which is widely recognized as a mechanism whereby business performance can be enhanced. Additionally, since the construction industry is one of the most important and basic industries, being growth-dependent and growth-initiating in the same time, increases the pressure to exert more effort. This paper aims at finding a comprehensive definition and measure of performance and thus appraising the SCIP performance problems using several types of measures which key performance are outcomes (KPO), key performance indicators (KPI) and perception measures (PM). Literature review of performance definitions and measures were used to develop a theoretical framework to guide the collection of data by survey method. A questionnaire was developed and e-mailed to 200 practitioners and academics and researchers working in the SCIP. KPI were assessed using a selected rating scale and the data showed a large dissatisfaction with the overall performance of the SCIP projects.