Abstract—The core research issue presented in this article is to study the factors that influence the knowledge worker’s adoption of Knowledge Management System (KMS). The five step System Dynamics research methodology was followed to design and develop the Knowledge worker adoption model. This model studies the transition of a knowledge worker from a non-user to an experienced user over a fixed time frame identified. Simulation experiments were conducted show that knowledge workers respond differently as they integrate the new technology into their work pattern. The results were analyzed for the different employee categories based on their level of expertise of usage of KMS in the organization and factors such as supervision, ease of use of technology were found to affect the knowledge worker’s concerns for adopting KMS in their work. The current simulation model was built using the software Vensim® and the outcome of the study should aid administrators and policy makers to evaluate the impact of the identified factors on adoption of KMS.
Index Terms—Knowledge worker, knowledge management system, system dynamics, KWAM.
The authors are with the Manipal Institute of, Manipal, Karnataka 576104 INDIA (e-mail: poornim.girish@ manipal.edu;email@example.com).
Cite: Poornima P. Kundapur and Lewlyn L. R. Rodrigues, "Simulating Knowledge Worker Adoption Rate of KMS: An Organizational Perspective," International Journal of Innovation, Management and Technology vol. 3, no. 4, pp. 459- 463, 2012.