IJIMT 2018 Vol.9(1): 7-14 ISSN: 2010-0248
doi: 10.18178/ijimt.2018.9.1.779

Impact of Continuous Improvement on Organization Performance Insight from Pakistan: An Empirical Study

Hamid Ullah Khan, Sikandar Ali, and Li Hongqi
Abstract— Continuous improvement is an organized attempt to find out and apply new ways of doing work for making process improvements by bringing step by step innovations to work and this could be possible by Involving top to bottom employees to bring new ideas to work place. A sample size of 40 companies was selected from four sectors (textile, sports, and surgical instrument) to collect information via in-depth interview with managers. The result shows that by bringing innovation to the work place increasing efficiency and reduce the defect rate will leads the company to improve the quality of product. Companies can get competitive advantage by integrating continuous improvement into their product development, manufacturing, involvement of employees and quality processes.

Index Terms— Competitive advantage, continuous improvement, empirical study, Pakistan.

Hamid Ullah Khan is with the Institute of Management sciences, Bahauddin Zakariiya University in 2013, Multan, Pakistan. Sikandar Ali and Li Hongqi are with Computer Science and Technology Department at China University of Petroleum, Beijing, China (e-mail: hqsikandar@qq.com).

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Cite: Hamid Ullah Khan, Sikandar Ali, and Li Hongqi, " Impact of Continuous Improvement on Organization Performance Insight from Pakistan: An Empirical Study," International Journal of Innovation, Management and Technology vol. 9, no. 1, pp. 7-14, 2018.

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