Abstract— Effective development of a product-cost management system (PCMS) requires accurate data to make decisions and improve the quality of practical organizational processes. Activity-based costing (ABC) is a costing system that provides more accurate data than former costing systems, especially for healthcare organizations. ABC uses costing system principles, activities, and data collection processes; thus, there are risks to its application. This research investigated risk factors of using the PCMS at blood centers in Thailand and evaluated risk response strategies using a mixed methodology. The study identified risks during four phases: 1) the conceptual phase, 2) development phase, 3) execution phase, and 4) finishing phase, to inform users who wish to apply ABC in similar organizations.
Index Terms— Project risk, product cost management system, activity-based costing.
Orapan Khongmalai and Anyanith Distanont are with the College of Innovation, Thammasat University, 2 Prachan Road, Phra Nakhon, Bangkok, Thailand (email: okhongmalai@yahoo.com, anyanitha@yahoo.com). Varaporn Pothipala is with the SEARCH, The Thai Red Cross AIDS Research Centre, 104 Ratchadamri Road, Pathumwan, Bangkok, Thailand.
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Cite: Orapan Khongmalai, Varaporn Pothipala, and Anyanitha Distanont, " Risks in Implementing Product-Cost Management Systems: A Case Study of Blood Centers in Thailand," International Journal of Innovation, Management and Technology vol. 8, no. 5, pp. 409-412, 2017.