IJIMT 2017 Vol.8(5): 359-366 ISSN: 2010-0248
doi: 10.18178/ijimt.2017.8.5.754

The Challenges and Benefits of Employing Persons with Disabilities: The Japanese Multinational Corporations’ Perspective

Magdalene C. H. Ang
Abstract— This paper explores the challenges and benefits relating to the employment of persons with disabilities (PWDs) from the perspective of managers in Japanese companies. Data were obtained via face-to-face interviews with 20 hiring managers. Thematic analysis of the interview data revealed a set of similar perceived challenges and benefits of hiring disabled workers. The main concern shared by the majority of the respondents was the belief that disabled workers were not able to perform at work. Another top concern was related to the type of work which is suitable for PWDs. Majority of the respondents agreed that there would be benefits to the workplace from employing disabled workers; among them are enhanced CSR performance and increased employee morale. Future research should continue to focus on employer demand side concerns with regard to disabled workers so that these issues can be better understood and adequately addressed.

Index Terms— Hiring, Japanese MNCs, PWDs

Magdalene C. H. Ang is with the Centre for Research on Women and Gender, Universiti Sains, Malaysia (e-mail: mach@usm.my).

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Cite: Magdalene C. H. Ang, " The Challenges and Benefits of Employing Persons with Disabilities: The Japanese Multinational Corporations’ Perspective," International Journal of Innovation, Management and Technology vol. 8, no. 5, pp. 359-366, 2017.

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