Abstract— The present work uses a service supply chain for building a managerial framework to solve problem in the agri-food industry. The agri-food industry is characterized by long and complex supply chains for the delivery of diverse products, including vegetables, fruits, rice, fish and other horticultural produce. To improve management performance, a large number of studies on the agri-food supply chain conducted over the last decade have focused on topics, such as performance measurement, demand management, demand analysis, collaboration, marketing, food safety and quality, partnership, cost, and strategic opinions. However, supply chain excellence cannot be achieved without services; services are an intangible capital in managerial processes. Therefore, a managerial framework is proposed to fill gaps in management. The proposed five-step scanning functions is aimed to understanding the attributes, scope, service problems. A case study of international exhibition shows that the service supply chain management is suitable for agri-food industry.
— Agri-food industry, international exhibitions, supply chain management, services supply chain.
Y.-H. Chen and S.-D. Weng are with the Tourism Department, Meiho University and Institute of Tourism and Hospitality Management of National Kaohsiung University of Applied Sciences, Taiwan (e-mail: firstname.lastname@example.org, email@example.com).
Y.-H Lin and W.-S Lo are with the Tourism Department, Meiho University, Taiwan (Corresponding author: W. S Lo; e-mail: firstname.lastname@example.org, email@example.com).
Cite: Yi-Hsuan Chen, Yun-Hui Lin, Shou-Der Weng, and Wei-Shuo Lo, " Building Agri-food Service Supply Chain Managerial Framework: A Case Study in International Exhibition," International Journal of Innovation, Management and Technology vol. 7, no. 2, pp. 72-79, 2016.