IJIMT 2015 Vol.6(3): 234-237 ISSN: 2010-0248
DOI: 10.7763/IJIMT.2015.V6.608

The Common Problems Facing the Building Maintenance Departments

Ayman Alshehri, Ibrahim Motawa, and Stephen Ogunlana
Abstract— Building maintenance has consistently been treated as the ‘poor relation’ of the construction and building industry. In term of Saudi Arabia, it is said that the management procedures used by maintenance contractors is poor and not based on scientific background. In addition, the Saudi Arabian Government spent SR3172 (£529) billion during 2005 to 2009 on construction projects. Despite the growth in demand, the building maintenance in the Kingdom faces several difficulties. Therefore, the purpose of this paper is to find out the common problems facing the operation and maintenance departments. In order to explore the current status of the building maintenance in Saudi public sector, twelve interviews with professionals who are working in operation and maintenance departments were conducted. Data collection from these interviews were analyzed to identify the common problems which categorized into three grouped, management problems, human resource problems and technical problems. The interviews also revealed that there are fourteen obstacles that facing the operation and maintenance industry.

Index Terms— Building maintenance, public sector, Saudi Arabia.

A. R. Alshehri is with Heriot Watt University, UK (e-mail: ara22@hw.ac.uk).
I. Motawa and S. Ogunlana are with the School of Built Environment, Heriot Watt University, UK (e-mail: I.Motawa@hw.ac.uk, S.Ogunlana@hw.ac.uk).

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Cite: Ayman Alshehri, Ibrahim Motawa, and Stephen Ogunlana, " The Common Problems Facing the Building Maintenance Departments," International Journal of Innovation, Management and Technology vol. 6, no. 3, pp. 234-237, 2015.

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