IJIMT 2014 Vol.5(1): 30-34 ISSN: 2010-0248
DOI: 10.7763/IJIMT.2014.V5.481

Organizational Member Use of Social Networking Sites and Work Productivity

Sharidatul Akma Abu Seman
Abstract— This research was conducted to identify the relationship between social networking with work productivity among organizational members. The focus of this study is to understand how members of an organization use social networking sites during their office hours. Correlation research was conducted to examine SNS usage behavior and patterns among employees, as well as to investigate the relationship between SNS usage patterns with work productivity. Four variables were tested, including making connections and contact, sharing knowledge, learning new skills, and stress relief. Survey method was used to gather all information, and the data were analyzed using the SPSS 20 software. 250 questionnaires were distributed to support staff, with a response rate of 88%. Findings revealed that social networking use has a significant and moderate relationship with work productivity. Therefore, an organization should allow their employees to access SNSs during working hours, as the findings show that staff members in this organization have used and adapted to SNSs in a positive manner, and such use reduces stress and improves skills.

Index Terms— Social networking sites, organization members, work productivity.

Sharidatul Akma Abu Seman is with the Faculty of Business Management, UiTM Puncak Alam, 42300 Selangor, Malaysia (e-mail: sharidatul@salam.uitm.edu.my).

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Cite: Sharidatul Akma Abu Seman, " Organizational Member Use of Social Networking Sites and Work Productivity," International Journal of Innovation, Management and Technology vol. 5, no. 1, pp. 30-34, 2014.

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