IJIMT 2013 Vol.4(6): 625-629 ISSN: 2010-0248
DOI: 10.7763/IJIMT.2013.V4.474

Job Satisfaction and Physiological Health (HRQOL) amongst Administrative Employees in Malaysian Government Sector

Siti Noraini Mohd Tobi, Ros Intan Safinas Munir, and Khalid Amin Bin Mat
Abstract— The purposes of this study were to determine the level of job satisfaction amongst administrative employees and to examine the differences between job satisfaction level by gender, age, salary and working years in selected government organizations in Shah Alam, Selangor, Malaysia. The study is aimed to measure the relationship between job satisfaction and Health-Related Quality of Life domain physiological health. Instruments used were the DSP Job Satisfaction Questionnaire and WHOQOL-BREF Questionnaire. Job satisfaction was measured through the dimensions of meaning, professionalization, financial, competence, orientation, work-related stress and supervision. Findings showed EPUS (Economic Planning Unit of Selangor) scored highest satisfaction level among government organizations surveyed and ANOVA revealed there were significant differences between job satisfaction and age, salary and working years. The study also proved that physiological health among administrative employees is strongly influenced by job satisfaction. This indicated that individuals feeling of satisfied at their job somehow influence their health condition (physiological health). Other factors such as age, salary earned and years of working also moderate the results. For future studies, replication to other all other regions within Malaysia is suggested to represent the whole population findings and thus comparisons between regions can also be made. The use of different models, theories and instruments are also recommended to allow for examination of the results using such alternative instrumentation.

Index Terms— Health-related quality of life, job satisfaction, physiological health.

Ros Intan Safinas Munir is with the Faculty Business Management, Building FSK 6, UiTM Puncak Alam Campus, Bandar Puncak Alam, Malaysia (e-mail: rosint2778@puncakalam.uitm.edu.my).

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Cite: Siti Noraini Mohd Tobi, Ros Intan Safinas Munir, and Khalid Amin Bin Mat, " Job Satisfaction and Physiological Health (HRQOL) amongst Administrative Employees in Malaysian Government Sector," International Journal of Innovation, Management and Technology vol. 4, no. 6, pp. 625-629, 2013.

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