IJIMT 2010 Vol.1(4): 349-353  ISSN: 2010-0248
DOI: 10.7763/IJIMT.2010.V1.64

First-line and Middle Manager Competence, Usage Intention and IT Application Maturity

Manhui Huang and Chi-Sum Wong

Abstract—Past research focused on the effect of the top management on the IT application maturity. However, little is known about the roles of the first-line and middle manager during the IT application and the effect of the first-line and middle manager on the IT application maturity. In the present study, the relationships between the first-line and middle manager IT competence, IT usage intention, and IT application maturity are analyzed. With a sample size of 650, by conducting hierarchical regression analysis with the top management support as control variable, the roles of the first-line and middle manager in the IT application and the effect of the first-line and middle manager on the IT application maturity are empirically examined. Results show that when the first-line and middle managers play the role of manager, their IT competence has significant effect on the IT application maturity, whereas when the first-line and middle managers play the role of IT user, their IT usage intention has no significant effect on the IT application maturity. Theoretical and practical implications are discussed.

Index Terms—First-line and middle manager, IT application maturity, IT competence, IT usage intention

Manhui Huang is with the Information Science School , Guangdong University of Business Studies, Guangzhou 510320, China (corresponding author phone: 86-20-88130422; fax: 86-20-84096908; e-mail: huangmanhui@126.com).
Chi-Sum Wong is with the Department of Management, The Chinese University of Hong Kong, Shatin, N.T., Hong Kong (e-mail:cswong@baf.msmail.cuhk.edu.hk).

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Cite: Manhui Huang and Chi-Sum Wong, " First-line and Middle Manager Competence, Usage Intention and IT Application Maturity," International Journal of Innovation, Management and Technology vol. 1, no. 4, pp. 349-353, 2010.

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